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How does fabric selection affect cost and environmental performance?
A Bamboo fiber blends cost 15-20% more than regular cotton, but they offer the advantages of natural antibacterial, breathability, and biodegradability. Recycled polyester/organic cotton blends reduce water consumption by 30% and meet GOTS certification standards. Customers can choose a fabric combination based on their budget and environmental goals, and our technical team will provide optimized ratio recommendations.
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How do I choose a shipping method? Who covers the costs?
A For domestic orders, combined rail/road transport is the default. For international orders, low-carbon ocean freight (25-35 days) or air freight (5-7 days) is preferred, and customers can select their own logistics providers. Shipping costs are collected on delivery by default. Bulk orders can be negotiated for a quote including shipping costs.
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How is the sample fee charged? Is it refundable?
A The basic sample fee is 200-500 yuan per style (including a fabric sample and a process sample). Complex processes (such as proprietary anti-wrinkle finishing or blended customization) incur additional fees. For bulk orders exceeding 1000 pieces, the sample fee can be deducted from the purchase price; for orders below the order volume, only the cost is charged.
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What is the minimum order quantity (MOQ)?
A The minimum order quantity for regular styles like T-shirts and underwear is 500 pieces per style; for functional products (such as sports bras and hoodies), the minimum order quantity is 800-1000 pieces depending on the complexity of the production process. We support small trial orders, flexibly adapting to the needs of e-commerce and wholesalers.
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What steps does the customization process include?
A From demand communication → fabric/color/logo confirmation → proofing (7-10 days) → sample confirmation → bulk production (15-30 days, depending on order volume) → quality inspection → packaging → logistics delivery. We provide real-time progress tracking and process adjustments throughout the process.
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